Days Inn Reviews
Days Inn Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Days Inn has a 1.5 star rating from 279 reviews, with 91% unfavorable feedback. Consumers report mostly dissatisfied experiences; 42% say customer service should improve and 50% would not reuse. Reviews mention high price level and frequent refund and billing disputes.
Key Takeaways for Future Customers
- Read recent Days Inn reviews before booking and expect potential billing or refund issues.
- Prepare documentation and photos if disputing charges or requesting a refund.
- Consider customer service and cleanliness concerns when comparing hotels.
Negative Feedback / Risk Areas
- Nasty rooms, pests, mold and poor room quality.
- Overcharges, withheld deposits, unauthorized billing and refund delays.
- Rude staff, poor front desk service and electronic check-in problems.
Positive Feedback
Some guests only note the location as a benefit and occasional helpful housekeeping.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Days Inn has a 1.5 star rating from 279 reviews, with 91% unfavorable feedback. Consumers report mostly dissatisfied experiences; 42% say customer service should improve and 50% would not reuse. Reviews mention high price level and frequent refund and billing disputes.
Key Takeaways for Future Customers
- Read recent Days Inn reviews before booking and expect potential billing or refund issues.
- Prepare documentation and photos if disputing charges or requesting a refund.
- Consider customer service and cleanliness concerns when comparing hotels.
Negative Feedback / Risk Areas
- Nasty rooms, pests, mold and poor room quality.
- Overcharges, withheld deposits, unauthorized billing and refund delays.
- Rude staff, poor front desk service and electronic check-in problems.
Positive Feedback
Some guests only note the location as a benefit and occasional helpful housekeeping.
Media from reviews
Washington, District Of Columbia
Complaining
TV has no signal. The front desk representative has no respect and doesn't want to answer.
He is hiding behind the counter.
He charged me 75 dollars for an incident. What is the fee for a room that does not have all the amenities working properly?
Preferred solution: Full refund
User's recommendation: Before check in check the rooms
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWas over charged and put into a room where the floor was wet turned my socks brown instantly and itstynnk
- - Charged a $20 early arrival fee at check-in.
- - The room floor was wet, my towel turned brown, and a new staff member offered a room swap.
I booked a room. I have stayed here often for a few years.
I booked a room today and I arrived at 2:00, and the guy told me there was a $20 early arrival fee. Then he gave me a room, and when I walked in, the floor was wet and I noticed my socks were brown, so I put a towel on the ground, and it turned brown. I went to the front; the guy that put me in the room was no longer there; a new guy was there, and I told him about it.
He told me to switch rooms, but I took pictures of the situation. I just don't understand why the guy charged me an extra $20 and then put me in a room that was—I don't know what was on the floor.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Ohio
Roaches was in my room
I woke up to crawling roaches inside my food bags. All around, they would not treat me to another room, and they told me that I could not use my complimentary room that they would give me on the weekend, and it's the weekend. I can only use it during the week.
Preferred solution: Full refund
User's recommendation: No matter the price do not stay here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Omaha, Nebraska
Neglect
Nothing done
This was the days inn rapid City SD
I called the police even tho it's not my job to take care of clientsit's 916 and my room is still not cleaned beds a mess and nobody did anything. I filed a report to the police. Manager was notified but never showed up, or took a call. And I felt uncomfortable in the room bc someone had a key to enter.
And the staff left me in the room. I requested the manager and the manager couldn't come to the hotel to handle a burglary, to deal with it, the front desk and manager neglected me and my personals, they did zero.
I think they have something to do with it, bc no forced entry they used a key, and everyone knows where you get room cards.. I hope corporate will look into it
Preferred solution: Reimbursement for the stolen property.
User's recommendation: Not good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Athis-Mons, Essonne
Resolved: Formal Complaint & Refund Request – Reservation #83657EE044719 – Days Inn *** ***
- - I stayed at Days Inn Stafford UK Mar 24–25, 2025; #83657EE044719.
- - Room smelled damp/mold and a window wouldn't close; I request a refund within 7 days.
Company fixed the issue and I have been provided with full refund. They asked me for my Visa card number for the refund.Once they had it, they charged me a second time!!!
I complained, and they eventually refunded me in full.
After that, my bank advised me to block the card. You should renovate all the rooms; it’s the only hotel in your chain that has caused us problems.
I am writing to formally complain about my recent stay at your Days Inn *** property in the *** on the night of March 2425, 2025, under reservation confirmation #83657EE044719.
The conditions I encountered during my stay were completely unacceptable and posed a serious risk to my health: The room had an extremely strong and persistent smell of dampness and mold, which is well known to be hazardous to health, particularly for respiratory conditions. The window in my room would not close properly, leaving me exposed to cold air throughout the entire night.
As a direct result, I fell ill and developed a cold.
These are not acceptable conditions in which to accommodate paying guests.
No one should be expected to sleep in a cold, damp, and potentially mold-contaminated environment.
I therefore formally request a full refund for this stay. I trust that you will treat this matter with the seriousness it deserves and respond promptly.
Should I not receive a satisfactory response within 7 days, I will not hesitate to escalate this complaint to the relevant consumer protection authorities and share my experience on public review platforms.
Sincerely,
***
*********
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Myers, Florida
Complaint treated extremely poorly by management
- - Stayed over 6 wks; AC and laundry not fixed; management seemed uncaring; veteran electrician offered to fix safety issues but was asked to leave.
I was there for over 6 weeks. I was planning on staying longer, but I could not get any satisfaction in getting the air conditioner fixed.
I couldn't get any satisfaction in getting the laundry room facilities fixed. Management feels like they have a sense of entitlement and do not care about their customers.
As a licensed commercial electrician for over 46 years, I pointed out numerous safety issues on their property and offered my services to correct them. Then I was told I was asked to leave the property.
- No pros
- All cons including management
Preferred solution: Full refund
User's recommendation: Stay at your own risk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lawrenceville, Georgia
To Whom It May Concern, I am writing to...
- - Room 136 showed neglect, dim lighting, and odor.
- - Refund, medical costs, lost belongings compensation, investigation; written response in 7 days.
Don’t ever second guess your first instincts. It really would have been better if we had slept in the care. No other Hotel/Motels in the area for the opportunity of having different options.
I am writing to formally register a grave complaint concerning the abhorrent and negligent conditions my sister, Vivian Holmes, and I endured during our recent stay at the Days Inn by Wyndham Okemah. This was not merely a subpar experience, but one that actively jeopardized our health and well-being, leaving us with lasting physical and financial repercussions.
Our apprehension began even before check-in. Troubled by a plethora of negative online reviews, I proactively contacted your staff to express my concerns and specifically requested to inspect Room 136. My preliminary assessment revealed immediate red flags: signs of neglect, dim and insufficient lighting, and a pervasive, unpleasant odor. Despite these alarming initial observations, we were unfortunately compelled to proceed with check-in at approximately 5:48 PM, as no viable alternative accommodation was available in the vicinity.
Actions:
* A complete refund for the lodging charges, as the conditions rendered the accommodation uninhabitable and unsafe.
* Full reimbursement for all incurred medical consultations, treatments, and medication expenses directly resulting from the insect bites and associated health issues.
* Comprehensive compensation for the significant financial loss incurred by discarding contaminated clothing and personal belongings.
* An immediate and thorough formal investigation into the systemic failures in sanitation, maintenance, and management practices at this specific property.
I expect a prompt, comprehensive written response outlining your proposed resolution to this egregious incident within seven (7) business days of the date of this letter. Failure to adequately address these concerns will leave us no choice but to pursue all available legal and administrative remedies.
Sincerely,
Marilyn Jones (on behalf of myself and Vivian Holmes)
- Only motel close to our work crew
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUncomfortable stay
- - The staff were rude, and nightly hollering kept us from sleeping.
- - I request refunds for two of three rooms, due to disturbances and a recording.
The attendant was very rude to my youth, and I also watched him be rude to customers calling them out of their name, but most of all for me every night we heard hollering and we thought that someone was getting abused. Then we later told the attendant and he stated that it was a child of one of the employees so my youth never got a chance to sleep due to the fact of the hollering every night I rented three rooms I want to request a refund for two of them because the two rooms were next to someone hollering to the top of their lungs and we do have it on record recording.
User's recommendation: I would never recommend this hotel if that attendance still works here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Trenton, Tennessee
Stay Away,
Poor customer service.. Hotel not up to standard, TV was not working. Hotel not willing to resolve issue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pittsburgh, Pennsylvania
Change dates
They charged me 285, and it was 69 on the website. The rooms stink bad of cigarettes; no shampoo, crazy.
Preferred solution: Full refund
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pittsburgh, Pennsylvania
Change dates
They charged me 285 and I said it was 69 they bad was so bad and the room stinks so bad on cigarettes no shampo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey charged my company card $50 for a hold 12 days ago and have not refunded the $
$50 charge for a hold was not refunded and it's been 12 days? I called last week and spoke to someone who said it takes up to 5 days? Every hotel I use, 200+ yearly, it goes back when you check out.
- Charged my credit card 50 and have not refunded it
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tampa, Florida
I stayed at your hotel,,, MOTEL on the...
I stayed at your hotel, motel, on the 25th - 26th of this month. You all charged me 3 times and also made me put a 100.00 deposit.
I need all my money back. Nothing worked in the hotel; no one was there, and I had to argue with a computer.
- All cons
- No one to talk to
Preferred solution: Full refund
User's recommendation: Do not go, nothing works, no live person your talking to a computer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFalse advertising and unauthorized charges! Hung up on me when I called
- - Website listed nonsmoking rooms, but the desk said only smoking rooms were available.
- - Refund refused.
- - Ended up at a nearby hotel.
Very unprofessional, very rude, and very dishonest! Website states one thing while actual place of business does not honor those statements! Front desk refuses to allow guests to speak with a manager!
Website shows nonsmoking property with nonsmoking rooms. Got to property, desk insisted we booked a smoking room, which we would not do as my wife gets sick and has a hard time breathing in such rooms!
Stated that was the only thing available! Don't stay, will cheat you. Refused to refund our money.
Customer in front of us had the same issue and was given the same information. Ended up at neighboring hotel for $67.67
- Very unprofessional
- No manager will talk to you
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOvercharged
- - Deposit was promised to hold but was charged on 6/8 for the room and the deposit.
- - Poor follow-up; promised callback but never received.
Checked in on 6/6 for one night. Was told a $50 deposit would put a hold on my credit card but would not be charged.
The only thing we used were the beds as we checked in late and left early! Then I looked at my credit card on 6/8 and both the room and the deposit were charged. I called the hotel around 9 on 6/9 and the clerk said he would check and call me back. Well, it has been over 24 hours and no callback.
When I tried to call again, it rang forever and then when someone finally answered, it sounded like they were in a room of telemarketers and he could speak broken English.
Horrible customer service! Plus, there were at least 4 soft spots in the floor and the molding was coming off the wall in the bathroom.
- Rude desk clerk and poor customer service
- Poor quality hotel
Preferred solution: Price reduction
User's recommendation: Stay anywhere else
Coral Gables, Florida
Pissed off
- - Electronic check-in is disliked.
- - On-screen directions were wrong.
- - Mosquitos were in the room.
- - Floor was dirty.
- - Other guests disliked the check-in method.
Ref : Days Inn, 2185 HWay 71 S.m Marianna, Fl 32448 -
1- Elecronic check-in. Get rid of it.
People do not like dealing with electonic check-in especially when it is recognized as being in a foeign country.
Great way to lose customers. I have satyed at this place at least 1/2 dozen times - but no more
2- The person on the screen gave wrong directions to the room because he was not a real person and had no clue
3- mosquitos in the room
4- dirty floor
5- other parties checking in expressed to e their dislike of the check-in method.
FIX IT.
User's recommendation: Dont stay there- there should be no terms of service for pissed customers
About
, , , ,
From Azerbaijan to Uruguay, Days Inn is a worldwide chain of hotels. Recently, Days Inn has acquired additional real estate opening 2 new locations in Dilley, Texas, and Gilroy, California. The hotel offers guests complimentary breakfasts, USA Today newspaper, free Internet, and beverages etc. Apart from Days Inn, Wyndham Hotel Group unites such brands as Ramada Worldwide, Hawthorn Suites, Knights Inn, Dolce Hotels and Resorts, and Super 8 etc. Wyndham Rewards App is now available for download. Customers get a chance to use a promo offer allowing to stay up to 2 nights at any of thousands of Days Inn locations for free.
Days Inn is ranked 362 out of 6768 in Hotels and Resorts category
USA
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The little girl that posted this complaint made two lies about me. First she said I was bored.
Then she said I was an English professor. IF this little girl knew how to read she would see that the only reason I corrected her is because she bashed someone else for their English when their English is poor.
Well, your own English is not that great either. Since this happened in the past, you should have posted that the only thing we used WAS the beds. You should have used a comma after bed 6/8 and 6/9/
Learn how to spell.
Just so you know this issue made me so upset. I took that anger out on my own gran.
Thn when my father had her help press charges i tried to get back at him by saying he did things to me when i was a little girl. No one believes me because I lied about this kind of thing about other people and got caught.