Days Inn

Unfortunately Im a very unhappy customer at this point I think something needs fixing here have got say Im very unhappy with this room I got for the night at day inn for one the manager was really rude and disrespectful and told nothing but lie . when I showed up and walked in the days inn for one it smelled like some one was smoking weed and said something him he told me it wasnt his problem so then I ask him why he told me something different on the phone and then told me Priceline had to cancel my reservation because he couldnt cancel my reservation bc he didnt do the reservation Priceline did they had to do it so they was going to cancel the reservation and had to call the hotel before anything ao when Priceline called the hotel to cancel the reservations the own manager said no after tell me this over the phone he had no problem it and I need to call Priceline I did everything and nothing was done about him or anything he told me on the phone when I called to cancel the reservation bc of a mistake so now that Im here the place is the most nasty place I ever been in my life the bed and everything was so dirty the walls in the rooms were so filthy and the floors were dirty and everything else I am so disappointed at this point I cant believe any of this and how dirty the hole hotel was and how badly the manager was with me and how he acted so on this whole situation Im taking pictures of everything and will not stay in the room or any room here because this no place for someone I wouldnt even let dog stay a place like this like Im so upset about unhappy bc it so dirty and disgusting and unhealthy just unbelievable and unhappy with everything that something need to be done about this situation and everything i would really appreciate if someone could explain why this happened with the management and why they were acting and treating there customers like that thanks your unhappy customer and the service I received Charles bailey

I have contacted you before about unlawfully selling me a room containing mold. It is illegal and dangerous to sell a room with mold, an organism that can cause a whole slew of health problems.

For that reason, my wife and I immediately turned back in our room key and left the premises. I contacted you multiple times and was completely ignored. Additionally, when I contacted Expedia, you refused to give me a refund through them. If this continues, I will be forced to get health services involved.

I would much prefer for you to simply give me a refund, or a refund for the second two days of my stay.

We can negotiate before we go to court. I don't want to do it, and neither do you, but I can't let this slide.

RESERVED A WEEK LONG STAY AT DAYS INN BY WYNDHAM OVER 4TH OF JULY WEEK FOR OUR FIRST EVER VACATION IN BOONVILLE MISSOURI MAIN REASON FOR PICKING THIS HOTEL WAS THE POOL FOR MY 10 YR OLD VERY AUTISTIC NON VERBAL SON. AT CHECK IN PAID FOR ENTIRE WEEK UPFRONT WITH CASH DIDN'T NOTICE THE SIGN ABOUT THE POOL BEING CLOSED UNTIL PARKING AND COMING INTO THE BUILDING FROM A DIFFERENT DOOR TO GO TO OUR ROOM FIRST WAS GIVEN THE WRONG ROOM # AND KEYS AND HAD TO GO BACK TO FRONT DESK TWICE TO BE TOLD I JUST WENT TO THE WRONG ROOM AFTER AGGRESSIVELY REMOVING THE ROOM KEY ENVELOPE FROM MY HANDS THAT THEY WROTE THE WRONG ROOM # ON AND THIS HOTEL WAS SUPPOSE TO BE HANDICAP ACCESS NOT TRUE AT ALL UP 2 FLIGHTS OF STAIRS AND DOWN 1 FLIGHT TO GET TO OUR ROOM NEXT MORNING AT BREAKFAST 2 MUFFINS WERE OUT AND WHEN I TALKED TO MANAGER ABOUT THE POOL DIDN'T WANT TO RETURN MY CASH I HAVE WORKED AT HOTELS FRONT DESK AND I KNEW CAUSE IT WAS A WEEKEND MY CASH WAS STILL THERE PROBABLY IN A ASAFE WHEN SHE WAS ATTEMPTING TO LIE TO ME THEN AGREED TO TALK TO OWNER OF HOTEL AND I WAS RETURNED $360 OUT OF $500 CHARGED 140 FOR ONE NIGHT THE ROOMS WERE HORRIBLE MY SON HAD A MELTDOWN ABOUT THE POOL BEING CLOSED AND THE MANAGER TOLD ME SHE COULDN'T HANDLE HIM HAVING THIS MELTDOWN.

I TOOK EVERY MEASURE AT RESERVATION AND CALLED THE DAY BEFORE TO WYNDHAM TO MAKE SURE IT WAS NOTED ABOUT MY SON BEING AUTISTIC AND COULD VERY WELL IN A WEEK'S TIME HAVE MELTDOWNS THE DAY BEFORE OVER THE PHONE I WAS ASSURRED THE POOL WAS AVAILABLE CAUSE IT IS UP TO THE OWNER OF THE HOTEL TO MAKE SURE THE DETAILS OF THIER HOTEL ONLINE ARE ACCURATE AFTER RECEIVING MY REFUND THE OWNER WAS AT THE DESK AND WE REALIZED HE HAD BEEN THERE THE ENTIRE TIME WE SEEN HIM AND HE ACTUALLY LIVES ON SITE AT THE HOTEL.

SO THE NIGHT BEFORE AFTER CHECKING IN LIKE 10 MINUTES AFTER CHECKING IN WHEN I ASKED FOR MY MONEY BACK I WAS TOLD I HAD TO WAIT UNTIL MORNING TO TALK TO THE MANAGER AND WHEN I WALKED BACK TO MY ROOM THE OWNER WAS APPROACHING THE DESK AND I WASN'T QUIET ABOUT MY ISSUES AND CONCERNS OR WANTING MY MONEY RETURNED INSTEAD I WAS LIED TO AND CHARGED TWICE WHAT MY RESERVATION RATES STATED 2 WEEKS BEFORE ONLINE. AND TOLD TO GET OVER IT WELL I AM NOT DONE THIS IS ONLY THE START OF WHO I AM INFORMING AND I DON'T WANT ANYTHING BACK ONLY TO LET OTHERS KNOW DON'T STAY IHERE

I understand i booked the room at days inn in albany georgia through third party ... but i was stranded in storm last night i booked room with my last bit of cash i accidentally chose wrong check in time so when i show up i couldnt check in i asked if the check in time could be changed because no one else was in line for the room the desk clerk said no contact the booking agency i did they also said they couldn't change or refund anything to do with the booking of room i told them i was stranded in rain use last money to book and get dropped off by uber they said one second call the desk clerk at the motel all sudden they could do a refund which said they couldnt so they and the clerk said u can buy the room again.

Ill get the refund in 24 hours i explaind i didnt have the money thats why i booked third party it was 3am i said ill leave at seven am if u can arrange me stay i did pay but wrong check out time so that left me stranded in a severe storm outside and none was in line for the room at any time from tim i booked to the time i would have left...

i see tht your company does not care for human life or care to try and make arrangements to keep them safe even tho i brooked wrong time they left me in the cold storm without anything and i cant beleave thats how you train your staff to treat other life of humans i mean the room was paid. Nobody was in line from the tim i showed up to the booking tim i purchased so i will never use your corporation or recommend it to anyone and how i was treated i dont expect anything better for corporate cause ur staff was extremely un responsible now i got my refund and you got no money i only need a two hour stay i told the staff thanks and have a great day

Waited over an hour to check in on 5/3, the room had a stained comforter that looked like blood. In room 302, there was food in the freezer, no soap, and the floor was dirty!

This hotel allows smoking and yet has a smoke alarm in the room. How stupid is that, okay.

We don't smoke either, your beds are hard as a wooden board. And housekeeping is understaffed! Your elevators are dirty and unsafe!

Anyone can gain access since it's outside. Your rating was a lie on Expedia and the room pictures.

Your management is a joke, they replaced our comforter with one that had 3 cigarette burns! I guess they felt as long as it was clean it was okay! Well it wasn't, and I made them give us another one!

They have a phone in their rooms that isn't connected and a clock! No security cameras at all! Remember, your chain is responsible for our safety, this is how lawsuits are won! Comfort Suites looks way better than Days Inn and they care about their guests!

I paid 316 dollars for a hotel that was just nasty! Come take a walk through, your company took the cheap way out when making this dive into a hotel Inn. This Days Inn deserves a one-star rating.

If the other hotels were not sold out, my family and I would have stayed somewhere else! I will be disputing this stay charge with my bank on Monday!

A worker of yours Jessica front desk worker at the Days inn motel in Yuma AZ on 16 th Street stole some money from my debit card she was to deduct 81 from my account but she stole by using my debit card my bank account said 305 but when she deducted it said 161 more than 81 taken from my bank account I want her fired and criminal charges brought against her by you contacting the police about it and I want to be reimbursed my monetary loss darrylpatrick015@***.com and 928581**** is how you should notify of what's to happen payment receipt no {{Redacted}} my name is Darryl Prophet room 203 7/01/2024 days inn Yuma AZ 85364