DAYS INN FRESNO SOUTH 2640 South Second St, Jensen Ave at Freeway 99, Fresno, CA 93706 US I booked two rooms for August 25, 2012. The hotel information online was not accurate.

It said the hotel was newly renovated and rooms included clock radios, hair dryers, etc. We had many problems and now, 4 days later, I have not had a response from you. Saturday night, I was told that I could speak to the manager, on Sunday morning. Sunday morning, I was told the manager would come in at 10 or 11.

I checked back several times, and at 5PM on Sunday, I was told that the manager did not work weekends. I was also told the hotel manager was notified each time. I was traveling with my 85 year old father and 90 year old mother, who were in the room 154 with no working bath or shower.

We were not offered other rooms. Now, today 9/4/2012, I have not heard from the manager.

Product or Service Mentioned: Days Inn Room.

Monetary Loss: $170.

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