A few days after returning from a vacation to Fort Myers, FL, I noticed a $250.00 charge on my account from the Days Inn that we stayed at.I noticed this because of the overdraft fee.
However, the hotel did not contact me at all to notify me of the charge, they just ran, customer-be-damned style.
When I called to inquire, I was informed that the charge had been placed as a smoking fee in a non-smoking room. The violation had been "verified" by a house keeping employee working there for five years that a male had exited the room with a lit cigaret. I explained that this accusation was completely false, since there were two females in the room, no one entered or (obviously) exited, certainly not a male, and we had absolutely NOT smoked in the room.
Both of our parties repeated our separate stances on the issue, until I was finally told that there is "really nothing I can do about it". Gee, thanks. You will never get my money again.
Stealing and lying is wrong, Days Inn!
In short, do not stay at the Days Inn @ Fort Myers North, FL.At best you'll have a mediocre experience; at worst your account will be several hundred dollars lighter with no notice or proof.
Review about: Days Inn Room.
Monetary Loss: $250.