A few days after returning from a vacation to Fort Myers, FL, I noticed a $250.00 charge on my account from the Days Inn that we stayed at. I noticed this because of the overdraft fee.
However, the hotel did not contact me at all to notify me of the charge, they just ran, customer-be-damned style.
When I called to inquire, I was informed that the charge had been placed as a smoking fee in a non-smoking room. The violation had been "verified" by a house keeping employee working there for five years that a male had exited the room with a lit cigaret. I explained that this accusation was completely false, since there were two females in the room, no one entered or (obviously) exited, certainly not a male, and we had absolutely NOT smoked in the room.
Both of our parties repeated our separate stances on the issue, until I was finally told that there is "really nothing I can do about it". Gee, thanks. You will never get my money again.
Stealing and lying is wrong, Days Inn!
In short, do not stay at the Days Inn @ Fort Myers North, FL. At best you'll have a mediocre experience; at worst your account will be several hundred dollars lighter with no notice or proof.
Review about: Days Inn Room.
Monetary Loss: $250.