Stayed one night at Days Inn, Florence, KY this past summer. Woke up to find bed bugs.
My son and husband both had bites. At check out, we showed the desk clerk the bed bugs that we had collected up in a cup. She told us that we would be receiving a phone call. Never did.
I made numerous calls to the hotel being told, each time, that I would be receiving a phone call. Have never received that phone call. Whatever happened to wanting to satisfy the customer?
Poor way to run a hotel! Would like to know how I will be compensated.
Monetary Loss: $75.